The challenge
Their growth lead knew buyers were out there discussing alternatives, but scrolling feeds was unrewarding and impossible to hand off. Without a way to prioritize, social listening kept slipping to the bottom of the to-do list.
The approach
They let Eavesdrop score and rank every mention, then worked strictly from the top of the intent-sorted list. Reactions from the whole team fed the same per-account personalization, so the scoring converged on what they collectively considered a strong lead.
“The intent score is the killer feature. I stopped scrolling feeds and just work the top of the list.”
The outcome
Social signal became a real channel instead of a chore. With noise filtered before it hit anyone's screen and the highest-intent buyers always on top, the team could triage in minutes — and the feed kept getting sharper as they used it.